FAQ

SIZING

We understand that picking a size can be difficult, which is why we offer the following information to help you make a decision. Item pages offer size measurements to help you make your choice easier. If you need sizing advice, please email: info@kazzclothing.com

Womenswear:

Size  (US) XXS XS S M L XL
Bust  (inches) 30 31/32 33/34 35/36 37/39 40/42
Waist  (inches) 22.5 24-25 26-27 28-29 30 -32 33
Hip  (inches) 32.5 34-35 36-37 38-39 40-42 43

 

SHIPPING

KAZZ uses Canada Post/Purolator shipping services and all orders are insured and tracked.

Orders shipped outside of Canada are subject to import duties and taxes that cannot be determined at time of purchase. All additional duties and custom charges are the responsibility of the customer and KAZZ is not responsible for customs fees incurred from importing goods.

SHIPPING GUIDELINES

Orders are processed within 24 to 48 hours of being received. Please note orders placed on weekends and holidays are processed on the following business day.

For customer protection, all orders will require a signature at the time of delivery.

SHIPPING DESTINATIONS

KAZZ ships Worldwide. We do not however ship to P.O. boxes.

Returns and Exchanges

In order to exchange goods you must contact us within 72 hours of receiving your order and once authorized, must ship said item(s) back to us within 7 business days. Customers assume all responsibility of costs associated with returning items to KAZZ. In the event of a lost package, customer must produce proof of delivery. Any returned items must have their original tags attached and be salable condition.

Returned goods may be exchanged for another item or redeemed for Store Credit only. Store Credit will be equal to the total amount of returned goods. Refunds are not offered at this time, except in the case of damaged and/or defective good(s). All discounted and on-sale goods are final sale. Shipping charges and any additional duties or customs charges are non-refundable.

All international customers must clearly mark on packages "returned goods" and use a local postal service.